Pulse Managed Services Within the team of 140 knowledge workers at Pulse, a group of more than 30 very experienced specialists focus on providing service to existing customers. In this way, Pulse makes things easy and convenient for its customers, with a range of Managed Services such as proactively controlling, monitoring and further optimising the lifecycle of the solution. Thanks to a both broad and in-depth range of services, customers get the most from Microsoft Dynamics AX. This now includes the customers of Centric, companies that use TradeWorld. Ton Hagens, Director of Services at Pulse, explains the success of Managed Services: “Every customer is appointed its own team of specialists. These are people who come from that specific industry. They understand the processes and are able to respond in full to these. Our emphasis is also on prevention. By continually monitoring the system, problems are prevented and, where necessary, the team can intervene. About Centric Centric offers Software Solutions, IT Outsourcing, Business Process Outsourcing and Staffing Services. With qualified professionals, technological solutions and IT and administrative services, Centric ensures that customers can focus on their core tasks. By combining in-depth knowledge of IT with decades of experience with specific industry processes, Centric distinguishes itself from traditional IT suppliers and administrative service providers. Centric believes in the power of innovation as a major driver of sustainable growth. To this end, we combine professionals, partners and customers, so that they can share their talents, knowledge and ideas with one another. This partnership results in innovative, pragmatic solutions, which contribute towards responsible growth of the organisation and stability for our customers and employees.