Pulse takes over Dynamics AX activities and TradeWorld solution from Centric

Full products and services portfolio for manufacturing companies, wholesalers and retailers

The international Microsoft Dynamics AX specialist Pulse is to immediately take over the Dynamics AX activities from Centric, including the AX solution TradeWorld. This takeover means that Pulse is strengthening its position in the Dynamics AX market and will result in a full products and services portfolio for manufacturing, trade and retail companies.

Continuity Within the TradeWorld package, in-depth knowledge of business processes in wholesale and retail are translated to integrated industry-specific functionality. Examples are commercial and logistic processes, product and stock management and container transport from the Far East. Ferry Kalfsvel, Director of Supply Chain Solutions at Centric: “After having worked on TradeWorld for many years with a great deal of passion, it is time to shift our focus. We are transferring TradeWorld to Pulse because, in terms of scope, culture and market focus it is the most appropriate solution for our customers. This gives us and our customers the confidence that the continuity of TradeWorld and the services are properly guaranteed.” Centric and Pulse were certainly not unknown to one another and, according to Hiljon te Boome, Director of Operations at Pulse, the takeover is therefore no surprise. “When it became clear that Centric was looking for an acquisition candidate, we soon entered into dialogue with them. Our cultures are similar: the customer and the result are of prime importance. That is important to both of us in terms of the continuity of services.” The intent and purpose of the takeover are clear. “Pulse will take over the support of TradeWorld and will ensure that customers can rely on the quality and continuity of the service. Through the TradeWorld solution we will be expanding our existing portfolio. As well as the maintenance, Pulse will continue to develop the solution. This will contribute to a good future, for both the users of TradeWorld and Pulse’s existing customers”, Te Boome states, happily.

Pulse Managed Services Within the team of 140 knowledge workers at Pulse, a group of more than 30 very experienced specialists focus on providing service to existing customers. In this way, Pulse makes things easy and convenient for its customers, with a range of Managed Services such as proactively controlling, monitoring and further optimising the lifecycle of the solution. Thanks to a both broad and in-depth range of services, customers get the most from Microsoft Dynamics AX. This now includes the customers of Centric, companies that use TradeWorld. Ton Hagens, Director of Services at Pulse, explains the success of Managed Services: “Every customer is appointed its own team of specialists. These are people who come from that specific industry. They understand the processes and are able to respond in full to these. Our emphasis is also on prevention. By continually monitoring the system, problems are prevented and, where necessary, the team can intervene. About Centric Centric offers Software Solutions, IT Outsourcing, Business Process Outsourcing and Staffing Services. With qualified professionals, technological solutions and IT and administrative services, Centric ensures that customers can focus on their core tasks. By combining in-depth knowledge of IT with decades of experience with specific industry processes, Centric distinguishes itself from traditional IT suppliers and administrative service providers. Centric believes in the power of innovation as a major driver of sustainable growth. To this end, we combine professionals, partners and customers, so that they can share their talents, knowledge and ideas with one another. This partnership results in innovative, pragmatic solutions, which contribute towards responsible growth of the organisation and stability for our customers and employees.