Royal Terberg Group

About Royal Terberg Group

Royal Terberg Group was founded in 1869 in Benschop. Since then, the company has transformed itself from a traditional forge into one of the largest independent suppliers of specialty vehicles with 28 operating companies in 12 countries. With a focus on innovation and value creation, Terberg is a leading player in its industry. For all products, Terberg provides a wide range of additional services, such as maintenance, parts, repair, overhaul, rental, trade-in, telematics and training.

Facts & figures

  • Number of employees: 3000+
  • Industry: Machinery and equipment manufacturing
  • Offices: 12 countries
  • Business Challenges: Operational Excellence, continuity and manageability of IT landscape
  • Solution: Microsoft Dynamics AX 2012
  • Results: Solid Microsoft ERP system enables future growth, robotically controlled warehouse

Challenge

Outdated software that blocked international growth and threatened business continuity were the main reasons for Terberg to consider a new ERP system. The company consider different solutions in the search for software with better planning functionality and the ability to optimize logistics processes, says Marco de Hair, IT Manager at Royal Terberg Group. “Ultimately, we decided to go with Pulse and Microsoft Dynamics AX 2012. Its user-friendliness, development possibilities and total cost of ownership were decisive. We chose Pulse as implementation partner because of the no-nonsense approach, industry knowledge and good cultural match.”

We chose Pulse as implementation partner because of the no-nonsense approach, industry knowledge and good cultural match
managed services

We have a clear mission and objectives, and we expect our business software to support these, adds De Hair. “For us, it was essential to have a solid foundation for further international growth and the establishment of sustainable partnerships. Microsoft Dynamics AX enables us to focus on what matters to the business, such as adapting to new technologies and changing customer demands. The platform allows us to be much more flexible and to put our customers first.

Approach & Result

Pulse has implemented Microsoft Dynamics AX 2012 at several different divisions, including Terberg Special Vehicles, Terberg Machines, Terberg Specials & Terberg Techniek. We involved all essential stakeholders in the process and achieved a smooth go-live without customers noticing a thing. Terberg now has a future-proof and flexible ERP system that allows the organization to achieve its ambitious goals.